Michael Ortega
Aircraft Groomer @Delta Facilities Maintenance Inc
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WORK HISTORY
Aircraft Groomer @Delta Facilities Maintenance Inc
Calgary, AB, CA
Hold DA AVOP and operate vehicles safely in restricted airside areas. • Prepare aircraft cabins for departure, ensuring all equipment, supplies, and safety materials meet airline and regulatory standards. • Complete full interior grooming: vacuuming, sweeping, debris removal, seatbelt arrangement, seat-pocket garbage removal, galley cleaning, and lavatory sanitation. • Restock and maintain cabin service kits, grooming vehicles, and in-flight materials to support rapid aircraft turnaround. • Support team operations and complete additional duties to maintain on-time performance.
EDUCATION
Saint Peter's College of Toril
Bachelor's degree, Management Accounting
Southern Alberta Institute of Technology (SAIT)
Business Administration - Management, Business Administration and Management, General
ABOUT MICHAEL ORTEGA
Experienced operation and customer service professional with over two decades of hands-on experience across the pharmaceutical, food service, and aviation industries in both Canada and the Philippines. I\'m passionate about delivering high-quality service, leading with integrity, and ensuring smooth and efficient operations behind the scenes.My background includes serving as an Assistant Branch Manager at Mercury Drug Corporation, working as a Kitchen Crew at Jollibee, and currently supporting airside operations as an Aircraft Groomer with Delta Facilities Maintenance. I hold a DA AVOP license, which enables me to safely operate vehicles on the YYC airside, and I consistently uphold strict safety and operational standards in fast-paced environments.I\'m certified in forklift operation and trained in business management, and I recently completed the Standard First Aid, CPR, and AED level C certification through Canadian Red Cross, reinforcing my commitment to safety and emergency preparedness in the workplace. Completed online Precision Press Brake training through the Fabricators and Manufacturers Association (FMA) to expand my technical capabilities in the skilled trades. Completed a full range of industry-recognized safety certifications, including CSTS‑2020 Fundamentals, WHMIS, Ladder and Scaffold Safety, Confined Space Awareness, Rigging/Hoists/Cranes, and Working at Heights. These credentials reinforce my commitment to safe work practices and ensure I meet the requirements for industrial, construction, and trades-based roles.Across every role, I\'ve built a reputation for reliability, adaptability, and a string willingness to learn. Whether managing inventory, maintaining safety protocols, or supporting customer needs, I bring a strong work ethic, a commitment to safety, and a genuine eagerness to grow within operations, logistics, and the trades.
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