Michael Omar Morales

Director of Sales and Operations @Anago Of Colorado

Westminster, CO, US

Led Sales, Marketing, and Operations performance and strategy. Directed sales team for both clients and franchises. Develops and fosters key client relationships for group sales opportunities. Optimized and manages strategic marketing plan for business development, and maintains key outsourced marketing relationships, including SEO/PPC provider, and all outsourced lead generation. Led both teams with clear expectations and goals for all direct reports, executing on all company policies and procedures for people management. Managed the whole Colorado Territory (growth and operations/services) Achieved growth in client business from invoicing 120K a year to a 250K a month and franchise sales from 5 to 42 in 36 months. Recruiting (of franchisees, and employees) Opened new territories -Ft, Collins, Western Slopes, and Colorado Spring as part of expansion in 2023. Created KPIs to measure and enhance business territories and goals. Optimized business case marketing ideas for clients. Managed Operational, Administrative, and financial performance, strategy, and optimization. Transformed and manages strategic operational plan, including guarding the Anago brand by executing on commitments made during the sales process, and seamlessly communicating with clients and franchisees throughout their experience with Anago. Developed and maintained franchise development program, including the execution on orientation, regular goal-setting and coaching sessions. Monitored timely completion of administrative and financial tasks, including submissions of paperwork to corporate, AR/AP, P&L optimization, statement oversight, and identified areas for continuous improvement. Provided clear expectations for all direct reports, executing on all company policies and procedures for people management. Worked closely with President on aligning to integrated company goals.

West Valley College

Yes, Computer Analyst