Michael Nichter

About Michael Nichter

30 years in telecom/data: specializing in voice, data, AI, digital transformation, contact center, PCI DSS, cybersecurity, application development, hardware/software, procurement, managed services, hosting, colocation, phone systems, business continuity and disaster recovery planning, call recording, multi-media applications, unified communications, VOIP, security infrastructure, and cloud technologies. Specialties: PCI/DSS, Cybersecurity, Telecom and Data consultation, negotiation, sourcing, vendor placement, infrastructure design and implementation, channel management, sales, delighting clients

Experience

1. Team Lead, North American Sales

   Sycurio

   Jan 2025 — Present · Philadelphia, PA, US

   Working to grow and support direct business, CCaaS and Channel Partners delivering best of breed PCI DSS secure, effortless and omni-channel payments for contact centers of all sizes processing end user private transactions with a seasoned, professional team of account executives throughout North America.

Education

• Marquette University

  B.S.

  1987 — 1991

Skills

• Channel Partner Development
• Modular Messaging
• Co-Location
• Ethernet
• Avaya Communication Manager
• Telecommunications Consulting
• Sip Trunking
• Telephony
• Direct Sales
• Management
• Mpls
• Wan
• Contact Centers
• Voip
• Video
• Negotiation
• Ip Pbx
• Cxo Level Engagement
• Unified Communications
• Sourcing
• Sip
• Avaya
• Wireless
• Solution Selling
• G650
• Network Security
• Ivr
• Mobile Technology
• Networking
• Telecommunications
• Disaster Recovery
• Hosted Services
• Sales Operations
• Channel Partners
• Video Conferencing
• Cloud Computing
• Avaya Aura
• Managed Services
• Speech Analytics
• IT Outsourcing