Michael Needleman
Senior Facilities & Operations Leader | Capital Project Management | Budget Optimization | Vendor Negotiation
- Role
- Senior Operations Manager at Holy Cross Family Ministries
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Michael Needleman
I believe that a building is not just a physical asset; it is a strategic tool that…
Experience
Senior Operations Manager
Oct 2019 — Present · N Easton, MA, US
Recruited to oversee all operational and facility functions for a non-profit headquarters, fully managing departmental budget and a key member of the leadership team- Led multiple capital projects, including facility expansion, office redesign, and new gallery installation while ensuring minimal disruption to daily operations-Championed COVID-19 safety protocols and leveraged the remote work period to lead significant office space renovations, enhancing the post-pandemic work environment-Established and led a New Hire committee to redesign the employee onboarding process, creating a structured template that improved efficiency and new hire integration-Proven leader in a crisis, having managed the on-the-ground response and restoration process following a mid-day fire in the facility.
Education
University at Albany
Degree: Bachelor of Arts in Communications, Communication and Rhetoric
1997 — 2001
Skills
- Event Management
- Facilities Management
- Customer Service
- Sales
- Operations Management
- Event Planning
- Hospitality
- Catering
- Meeting Planning
- Corporate Events
- Marketing
- Public Speaking
- Microsoft Office
- Budgets
- Food & Beverage
- Fundraising
- Sales Contracts
- Facility Safety
- Microsoft Excel
- Microsoft Word
- Sales Operations
- Logistics
- Time Management
- Management
- Strategic Planning & Analysis
- Vendor Leadership
- Project Management
- Relationship Building
- Team Scheduling
- Team Leadership
- Process Implementation
- Facility Management
- Account Management
- Inside Sales
- Operational Budgeting
- Logistics Management
- Union Relations
- Union Agreements
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