Michael Murray

Experience

1. Customer Success Manager

   Wrike

   May 2019 — Present

   Wrike is a collaborative work management platform used by high-performance teams everywhere. Wrike makes day-to-day work easier, more transparent and efficient for thousands of companies. Responsibilities: • Manage $2.5 million in annual recurring revenue of various Enterprise customers • Provide strategic guidance for a book of business, helping them optimize their workspace, increase adoption, and measure the value they are getting with Wrike • Conducts health checks, workspace reviews, and Executive Business Reviews to evaluate progress, identify areas of improvement, and track Wrike\'s impact on clients\' business objectives • Partners with the account management team to identify and nourish expansion opportunities • Works with the Product Management team to advocate for client needs within the platform helping shape the product

Skills

• Interviews
• Recruitment Advertising
• Crm
• Lead Generation
• Applicant Tracking Systems
• Direct Sales
• Building Relationships
• Vendor Management
• New Business Development
• Entrepreneurship
• Salesforce.com
• Professional Services
• Start-Ups
• Strategic Partnerships
• Training
• Account Management
• Internet Recruiting
• Enterprise Software
• Growth Hacker
• Cold Calling
• Leadership
• Talent Management
• Talent Acquisition
• Social Networking
• Executive Search
• Solution Selling
• Staffing Services
• Consulting
• Saas
• Business Networking
• Employer Branding
• Sales Process
• Networking
• Business Development
• Strategy
• Recruiting
• Sourcing
• Technical Recruiting