Michael Muckala

Principal Solutions Engineer @Epicor

South Portland, ME, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Principal Solutions Engineer @Epicor

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4116, ME, US

EDUCATION

2001 — 2004

The College of St. Scholastica

Education

SKILLS

Sales OperationsProfessional ServicesTechnical DemonstrationsCustomer Relationship Management (Crm)ManagementProduct DemonstrationSellingCrmSaasCold CallingSales ProcessDirect SalesLeadershipSolution SellingEnterprise SoftwareSales ManagementSalesforce.comBusiness AnalysisCrystal ReportsLead GenerationSales

ABOUT MICHAEL MUCKALA

Aggressive, motivated, strategic Enterprise Resource Planning (ERP) solutions engineer with a proven track record in large and small companies and a consultative selling style.Pre-sales activities include performing detailed discoveries and software demonstrations using industry/process knowledge and value selling techniques. Specialist in Epicor ERP functionality and capabilities and discrete manufacturing process. Level of Person Sold To: In the past few years I have primarily demonstrated Epicor solutions to Operations, Supply Chain, Procurement, Finance and Technology/IT departments; from the “C” level executives all the way down to front-line employees. I am extremely comfortable with and able to explain and demonstrate the value of Epicor products to executives.Experience: Over 11 years ago I started in the software/technology market. A My expertise is first in Human Resources related software and now I have transitioned into Enterprise Resource Planning with a focus on lean manufacturing process. Specialties:Demonstrating onsite how to navigate and leverage current manufacturing ERP applications.• Skilled negotiator• Persuasive• Ethical• Experience executing strategic sales processes• Active listener• Relentless and persistent competitor• Outstanding verbal & written presentation skills• Excellent client follow-up• Skilled at doing the analysis then presenting the business case• Runs the territory like a business

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