Michael Muckala

About Michael Muckala

Aggressive, motivated, strategic Enterprise Resource Planning (ERP) solutions engineer with a proven track record in large and small companies and a consultative selling style.Pre-sales activities include performing detailed discoveries and software demonstrations using industry/process knowledge and value selling techniques. Specialist in Epicor ERP functionality and capabilities and discrete manufacturing process. Level of Person Sold To: In the past few years I have primarily demonstrated Epicor solutions to Operations, Supply Chain, Procurement, Finance and Technology/IT departments; from the “C” level executives all the way down to front-line employees. I am extremely comfortable with and able to explain and demonstrate the value of Epicor products to executives.Experience: Over 11 years ago I started in the software/technology market. A My expertise is first in Human Resources related software and now I have transitioned into Enterprise Resource Planning with a focus on lean manufacturing process. Specialties:Demonstrating onsite how to navigate and leverage current manufacturing ERP applications.• Skilled negotiator• Persuasive• Ethical• Experience executing strategic sales processes• Active listener• Relentless and persistent competitor• Outstanding verbal & written presentation skills• Excellent client follow-up• Skilled at doing the analysis then presenting the business case• Runs the territory like a business

Experience

1. Principal Solutions Engineer

   Epicor

   Oct 2024 — Present · 4116, ME, US

Education

• The College of St. Scholastica

  Education

  2001 — 2004

Skills

• Sales Operations
• Professional Services
• Technical Demonstrations
• Customer Relationship Management (Crm)
• Management
• Product Demonstration
• Selling
• Crm
• Saas
• Cold Calling
• Sales Process
• Direct Sales
• Leadership
• Solution Selling
• Enterprise Software
• Sales Management
• Salesforce.com
• Business Analysis
• Crystal Reports
• Lead Generation
• Sales