Michael Moss
Ex eCommerce Site Merchandiser at Amazon
- Role
- Merchant Support Analyst at 7-Eleven
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Michael Moss
I have over 10 years of experience in the areas of online merchandising, inventory…
Experience
Merchant Support Analyst
Aug 2024 — Present · Irving, TX, US
I manage 7-Eleven’s in-store self-checkout experience across locations in the U.S. and Canada. Serving as the primary liaison between merchandising and IT teams, I ensure seamless product updates by coordinating the addition of eligible new items and removing discontinued ones. I regularly monitor and test the end-to-end customer journey, using data-driven insights to optimize the self-checkout experience. Additionally, I developed and implemented comprehensive documentation to support the ongoing maintenance and scalability of the platform.
Education
High-Tech Institute
Associate's, Architectural Drafting
1998 — 2000
DePaul University
Bachelor's degree, Business Administration and Management, General
2015 — 2020
Skills
- Customer Service
- Purchasing
- Retail
- B2b
- Inventory Management
- Strategic Partnerships
- SEO
- Web Analytics
- Strategic Planning
- Asset Management
- Product Marketing
- Online Inventory Management
- Business Development
- Merchandising
- Management
- New Business Development
- Web Content Management
- Product Management
- Marketing
- Email Marketing
- Content Strategy
- Negotiation
- Sales
- Online Marketing
- Strategy
- E-Commerce
- Project Management
- Account Management
- Leadership
- Content Management
- Vendor Management
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