Michael Morgan

Software Engineer @Lob

Sunnyvale, CA, US
EMAILS
m••••••••@lob.com
MOBILE NUMBERS
+18•••••••75

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WORK HISTORY

Dec 2023 — Present

Software Engineer @Lob

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San Francisco, CA, US

Developed and implemented Salesforce, and Braze integrations to automatically generate mailpieces cutting implementation time from months to minutes• Reduced endpoint response time by up to 80% through efficient caching strategies, significantly improving performance.• Secured 200k deal by demoing and implementing adjustments to integrations• Overhauled flaky initialization process into a robust asynchronous process, eliminating the need for manual retries• Worked on Lob’s Growth and Core Experience teams to design, build, and ship features for customer• facing Vue 3 dashboard, core Node.js APIs to create mail pieces, and flagship Automated Campaigns product.

EDUCATION

2013 — 2016

San José State University

Bachelor of Fine Arts (B.F.A.), Digital Media Art

SKILLS

AnimationMicrosoft OfficeAdobe Creative SuiteCustomer ServiceAfter EffectsMotion GraphicsPhotoshopDigital MediaSocial MediaArtPublic SpeakingVisual EffectsEvent PlanningPowerpointAdobe IllustratorIllustratorAutodesk MayaAdobe Photoshop

ABOUT MICHAEL MORGAN

Using the troubleshooting skills developed in my Digital Media Art undergrad studies, I pivoted my career from an art to a technology focus. I now diagnose and remedy the programming errors I once reported as a Customer Service Agent.

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