Michael Monahan

Sr Director, Global Customer Solutions @Vizgen

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Sr Director, Global Customer Solutions @Vizgen

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EDUCATION

2003 — 2006

Northeastern University

Bachelor of Science (B.S.)

2002 — 2003

Embry-Riddle Aeronautical University

Bachelor of Science (B.S.)

SKILLS

Technical SupportField ServiceLaboratory AutomationTechnical DocumentationTroubleshootingCustomer ServiceCustomer ExperienceHardware DiagnosticsValidationCalibration

ABOUT MICHAEL MONAHAN

Twelve+ years’ experience supporting customers and field support teams at industry leading biotechnology company. Technically savvy with outstanding relationship building, troubleshooting, and training skills. Demonstrated success learning complex instrumentation, across 10 different platforms. Proven leader managing teams through the most complex technical challenges and restoring customer confidence. Three time Customer Solutions Excellence and President\'s club recipient for leadership, account management, and troubleshooting expertise.

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