Michael Migliore
Head of Pricing and Propositions (Mat Cover) @Financial Times
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WORK HISTORY
Head of Pricing and Propositions (Mat Cover) @Financial Times
London, GB
Oversee the FT consumer portfolio of core and secondary products; responsible for proposition design, pricing strategy and management of ARPU, APPU and CLTV.
EDUCATION
CIM | The Chartered Institute of Marketing
Courses in Professional Marketing, Marketing
Chartered Institute of Management Accountants (CIMA)
Diploma Management Accounting (DipMA), Management Accounting
Western Michigan University
B.M, Music
The London School of Economics and Political Science (LSE)
MBA Essentials , Strategy, Accounting and Leadership
King's College London
Master's (MMus), Musicology
ABOUT MICHAEL MIGLIORE
Proven strategic and commercial leader who creates and protects customer lifetime value; specialisms in growth, pricing, commercial planning and performance, CRM, new product development and product marketing. I\'ve worked with businesses across sectors to ensure they acquire customers cost effectively; get those customers to buy more, stay longer and cost less to manage. Have taken 7 products to market and delivered on average 2.3x increase in ARR for my clients and consistently higher lifetime value (GM basis). I\'ve helped both B2B and B2C businesses in publishing, SaaS, media, banking, FMCG, retail and non-profits increase their customer value efficiently through innovative strategy. My guiding belief is that businesses exist to deliver value to consumers and this must be done with empathy while maintaining profitability. Notably, I\'m recognized for pioneering the implementation of machine learning in CRM, enabling a more personalised and relevant experience for consumers and higher profits for businesses.Before I was a consultant, I held a variety of permanent roles including Chief Marketing Officer, Marketing Director, Managing Director - Growth and LTV, and Head of Customer Value, Head of Pricing and Proposition, Head of CRM and Head of Retention. I am also a part-qualified management accountant (DipMA).
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