Michael Mercatante
Banking Professional
- Role
- Dna Ps Implementation Support Sr Deposit Consultant Ii at Fiserv
- Location
- Springfield, OR, US
- LinkedIn followers
- 500 followers
About Michael Mercatante
Experienced Banking Professional with a demonstrated history of working in the banking…
Experience
Dna Ps Implementation Support Sr Deposit Consultant Ii
Dec 2017 — Present · Eugene, OR, US
Provide support to Deposit Consultants with Core Conversions of DNA Software by hosting regular deposit calls with clients, and act as their backup, lead calls and provide client support when they are out of the office. Serve as DNA Deposit Consultant on various implementation projects, including Positive Pay and Architect Internet Banking. Take accurate minutes for client, immediate team, and larger team meetings. Maintain a professional and friendly demeanor when interacting with clients and coworkers alike. Meet various deadlines, including project, weekly project hour submission and expense reports.
Education
Rider University
Music Education
1993 — 1994
LaGuardia High School of Music and Art & The Performing Arts
Voice
1989 — 1993
Skills
- Bank Secrecy Act
- Leadership
- Fraud
- Aml
- Retail Banking
- Financial Risk
- Security
- Banking
- Risk Management
- Internet Banking
- Operational Risk Management
- Risk Assessment
- Customer Service
- Commercial Banking
- Anti Money Laundering
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