Michael McConnell
Director @ Prudential (Citi, Apple & Google) | Artificial, Intelligence Project & Program Management
- Role
- Director (Digital Transformation) at Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael McConnell
As a seasoned Project and Program Manager, I specialize in driving AI, digital transformation, and mobile product design initiatives for leading organizations such as Citibank, Prudential, and Apple. My work is centered on transforming complex challenges into strategic opportunities, with a track record of delivering high-impact results—like reducing fraud by 5% through innovative AI solutions and leading the launch of a mobile app that now serves over 10 million users worldwide.With expertise in Agile methodologies and a deep understanding of tools like Microsoft 365 and Azure Machine Learning, I’m committed to optimizing processes, enhancing user experiences, and achieving business objectives. What sets me apart is my ability to blend technical acumen with a people-centered approach, fostering collaboration and driving teams to exceed expectations.
Experience
Director (Digital Transformation)
Jan 2021 — Present · New York, NY, US
Spearheaded a $10M AI-driven fraud detection initiative in the credit card sector, achieving a 5% reduction in fraud during a 6-month pilot phase, which enhanced customer trust and reduced financial losses.Led a cross-functional team of 80+ members, delivering the project 2 months ahead of schedule and saving 10% of the budget.Championed Agile methodologies by facilitating training for 15 teams, resulting in a streamlined product delivery process and more accurate feature sizing.Implemented a robust Agile delivery framework using Microsoft 365, MS Project, and JIRA.Leveraged cutting-edge AI tools such as PyTorch, Microsoft Azure Machine Learning, and Kubeflow for product design, development, and testing.
Education
New York Institute of Finance
Professional Diploma, Fundamentals of Derivatives
Golden Gate University
Postgraduate Certificate in Export Marketing
Teesside University
Master of Business Administration - MBA, International Management,
Duke University Pratt School of Engineering
Post Graduate Certificate, Artificial Intelligence, Product & Program Management
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