Michael McCluskey

VP Product Management @Enghouse Systems

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2019 — Present

VP Product Management @Enghouse Systems

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CA

Led full transition of media product portfolio from perpetual licensing to a SaaS-based revenue model, now representing the majority of media revenue.Drove IPTV market expansion with a cloud hosted end-to-end solution adopted by 75% of North American customers, replacing legacy cable deployments.Created and scaled a customer centric engagement model that generated 400% year-over-year subscriber growth in IPTV and streaming.Strengthened market position through strategic partnerships, including a major collaboration with Access Communications.Built and led a high-performing UX team that positioned user experience as a core product differentiator.Developed strategy for entering the direct-to-consumer TV space.

EDUCATION

1995 — 1997

Ulster University

MBA, Business Administration (Part time)

1989 — 1991

Ulster University

MSc, Information Technology (Part time)

1983 — 1986

Queen's University Belfast

BEng, Electrical and Electronic Engineering

SKILLS

WirelessProduct LaunchPartner ManagementOssMultiscreen VideoSaasUnified CommunicationsCustomer EngagementBusiness CaseSipAtm NetworksManagementProduct PlanningVoipIpBusiness DevelopmentCustomer InteractionCross-Functional Team LeadershipGo-to-Market StrategyMobile CommunicationsCarrier EthernetManaged ServicesProduct Lifecycle ManagementProduct Life Cycle ManagementIntegrationProduct MarketingPeople ManagementSdhMobile DevicesMobile TechnologySales EngineeringPartner IdentificationProduct StrategyTelephonyLteQosSnmpEthernetIptvCloud Computing

ABOUT MICHAEL MCCLUSKEY

As a product executive with deep expertise in D2C/IPTV, streaming, UX innovation, and SaaS business transformation, I specialize in turning complex technology into simple, high-value customer experiences - and driving measurable growth as a result.At Enghouse, I led the transition of our media portfolio from perpetual licensing to a SaaS-driven model, now representing over 85% of revenue. I built and scaled a fully cloud hosted solution that fueled more than 400% annual subscriber growth in D2C/IPTV/streaming, and I continue to expand our footprint through strategic partnerships such as our engagement with Access Communications.I am passionate about user experience as a commercial differentiator. The UX team I lead has elevated design maturity across the organization and helped position our media solutions as modern, intuitive, and competitive alternatives to legacy experiences.My leadership approach blends strategy, execution, and collaboration - ensuring teams deliver products that customers love and that drive long-term business value.I am open to connecting on product leadership, SaaS transformation, D2C/IPTV/streaming strategy, and customer experience innovation.

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Michael McCluskey — VP Product Management at Enghouse Systems in Ottawa, ON, CA | Unifers