Michael Mbekwa
Customer Support Agent @Concentrix
Cologne, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2022 — Present
Customer Support Agent @Concentrix
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Berlin, DE
Managed a high volume of customer inquiries via phone, email, and chat- Resolved customer issues promptly & effectively, achieving 85% satisfaction rate- Assisted in training new team members on customer service protocols.
ABOUT MICHAEL MBEKWA
I am an experienced individual with a demonstrated work experience in the Information…
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