Michael Masteller

About Michael Masteller

Dynamic and strategic transportation leader with a demonstrated ability to create sustainable growth, maximize enterprise value, and deliver measurable results for stakeholders. Recognized for leading high-performing teams and transforming organizations through operational excellence, strategic execution, and cultural alignment. Areas of expertise include:• P&L Ownership, Revenue Growth & Profitability Optimization• Lean Six Sigma, Process Improvement & Operational Excellence• Organizational Restructuring, Turnarounds & Startups• Culture Development, Employee Retention & Change Management• Strategic Sales, Sourcing & Vendor Management• Sales Engineering, Enablement & Go-to-Market Strategy

Experience

1. Director of Integrations and Enablement

   Relay Payments

   Jul 2023 — Present

   Responsible for leading cross-functional initiatives across the Relay organization, encompassing Sales Engineering, Integration Product Roadmap, Implementation, Go-to-Market Strategy, and Partner Enablement & Support.• Built 300+ integrations with leading TMS, IFTA, Maintenance, and ELD providers via APIs, SFTP, and batch file processes.• Served as the primary point of contact for all integration partners, ensuring seamless collaboration and technical alignment.• Successfully implemented and supported over 900 integration cases, enabling Account Executives and Implementation Managers to transition customers from booked to billed without integration-related delays.• Led the formal launch of Relay Pulse, an innovative solution designed to help carriers proactively prevent first-party fuel fraud.• Owned the Sales and Implementation Battlecards in Confluence, equipping the sales team with actionable integration insights and reducing the need for additional technical meetings or escalations.

Skills

• International Logistics
• Supply Chain Optimization
• Trucking
• Ocean
• Transportation Management
• Management
• Business Process Improvement
• Warehouse Management
• Ltl
• Truckload
• Supply Chain Management
• Ftl
• Transportation
• Fleet Management
• Warehousing
• Air Freight
• Strategic Planning
• Dispatching
• Process Improvement
• Logistics Management
• Shipping
• Customer Service
• Dot Compliance
• Warehouse Management Systems
• Project Planning
• Supply Chain
• Freight
• Logistics
• Flatbed
• Dot Regulations
• Freight Forwarding
• Operations Management
• Coaching
• Leadership
• Container
• 3pl
• Truckload Shipping