Michael Massa
Senior Service Operations Manager at Calero-MDSL & Real Estate Agent at Coccia Real Estate Group, LLC
- Role
- Senior Service Operations Manager at Calero
- Location
- East Hanover, NJ, US
- LinkedIn followers
- 500 followers
About Michael Massa
Experienced Global Manager with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Accounting, Business Process Improvement, Microsoft Office, and Vendor Management. Strong information technology professional with a Bachelor\'s degree focused in Business Administration and Management, General from Kean University.
Experience
Senior Service Operations Manager
Jan 2021 — Present
Education
Kean University
Bachelor's degree, Business Administration and Management, General
2004 — 2006
Monmouth University
Associate's degree, Business Administration and Management, General
2001 — 2003
Skills
- Customer Service
- Project Management
- Business Process Improvement
- Microsoft Office
- Management
- Accounting
- Vendor Management
- Telecommunications
- Microsoft Excel
- Powerpoint
- Microsoft Powerpoint
- Process Improvement
- Invoicing
- Marketing
- Leadership
- Account Management
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