Michael Mason

Director of Operations @Sdi

Plattsburgh, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

Director of Operations @Sdi

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SKILLS

Iso 9000Supply Chain ManagementStrategic SourcingBusiness Process ImprovementForecastingContinuous ImprovementSix SigmaReverse LogisticsShippingOperations ManagementTransportation ManagementLogisticsCustomer SatisfactionNegotiationLogistics ManagementProject PlanningSupply ChainMaintaining Strong Client RelationshipsFreightSoftware DocumentationSales OperationsCrmProject ManagementCustomer ServiceStrategySupply Chain Consulting3plAccount ManagementWarehouse ManagementLtlMicrosoft OfficeFreight ForwardingTransportationWarehousingInternational LogisticsCross-Functional Team LeadershipAir FreightPurchasingProcess ImprovementP&L Management

ABOUT MICHAEL MASON

Account Management- I possess excellent communication, inter-personal skills. Accustomed to managing all client communications, as well as compliance on client deliverables and revenues. I am very comfortable with interfacing with the entire team to ensure the client’s goals and interests are communicated throughout the organization / network in the most effective manner. • Project Management- I am a detail oriented individual that creates and executes project work plans, and revises as appropriate to meet changing needs requirements and deadlines. Very comfortable identifying resources needed and assigning individual responsibilities. I’m an expert at managing day to day operational aspects of a project scope. Review and qualify deliverables by the team before passing them on to the client / executive management. Minimize negative exposure and risk on projects. Ensure that project documents, current, completed, are stored appropriately.• Logistics/Supply Chain Services - I have a great understanding of forward as well as reverse Logistics from the network to the clients needs. Comfortable interfacing closely with suppliers and clients to improve operations and reduce costs.

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