Michael Marks

Managing Director @Mlm Consulting

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2019 — Present

Managing Director @Mlm Consulting

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Leeds, GB

Client Projects• Public Sector Sales Strategyo Working with a cloud software organization who required a sales and marketing strategy to increase turnover and margins by breaking into the Public Sector through Local Government• Mentoring Boardo Working with a relative start-up to build a board structure, define reporting, mentor roles and responsibilitieso Working with the COO on a one to one basis to upskill and build core competencies o Working with the board to educate, define and implement a Customer Success model • Product Strategy from hardware to cloud firsto In order to reduce costs and increase recurring revenues, the client wanted to move their product set to the cloudo Removing technical debt as part of the transformationo Educate, define and implement product release strategies to the cloud, incorporating dev-ops, security and release process• Healthcare digital transformationo Working with 2 local healthcare providers to move their processes and systems to a digital platformo Assist in the building of on-line presence o Set pricing strategies• Due Diligenceo Providing Private Equity organizations with due diligence for potential investments covering market appraisal, product alignment and competitive landscape• Quality Standardso Assisting organizations with ISO27001, ISO9001 and ITIL implementations

SKILLS

Ibm IseriesSecurityService DeliveryService ManagementRpgOperations ManagementSupport ManagementCustomer ServiceCustomer SatisfactionItil CertifiedMary GoberItilDisaster RecoveryManagementPeople SkillsIncident ManagementIT Service ManagementIT OperationsInformation SecurityData CenterCloud ComputingSystem AdministrationIT ManagementManaged ServicesCitrixBusiness AnalysisVmwareIT StrategyWindows ServerActive DirectoryFirewallsNetwork SecurityServersDnsChange ManagementProject Management

ABOUT MICHAEL MARKS

My most recent roles encompassed interim Chief Executive Officer, Managing Director, Chief Operating Officer and Operations Director, challenging positions that I very much enjoyed. Throughout my career, I have established and grown companies, and developed products to meet emerging customer needs. One of my main strengths is an understanding of the client along with the ability to deliver quality in both the product and the service.I started my career in IT - hardware and software - and by providing solutions to business needs, I developed an in-depth knowledge of many areas including logistics, manufacturing and security. Over the years I have added business strategy and planning, mergers and acquisitions, private equity, project management, and an appreciation of markets and cultures across Europe and America.Strong leadership and communications are vital in senior management roles, which includes the ability to recognise, empower, reward and retain talent. I have built a number of high-performance teams, and helped people climb the career ladder. Good teams respond well to positive change such as improvements in operations, technology and services, and in turn, this ensures that the company will thrive and remain sustainable.

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Michael Marks — Managing Director at Mlm Consulting in Leeds, GB | Unifers