Michael Mann

Senior Director, Digital Health & Contact Center

Role
Senior Director, Digital Health & Contact Center at Kaleida Health
Location
Buffalo, NY, US
LinkedIn followers
500 followers

About Michael Mann

A global, service-oriented leader who puts the customer at the forefront to drive businessresults. Experienced in building, training and leading empowered, results-driven digitaloperations and customer care teams for highly complex products and services. Highdegree of problem solving ability with a closed loop mindset; driving process, productand support changes to delight customers and increase efficiency.

Experience

  1. Senior Director, Digital Health & Contact Center

    Kaleida Health

    Apr 2025 — Present

Education

  • Shanghai Jiao Tong University

    MBA

    2012 — 2014

  • KEDGE Business School

    Master of Business Administration, MBA

    2012 — 2014

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Michael Mann — Senior Director, Digital Health & Contact Center at Kaleida Health in Buffalo, NY, US | Unifers