Michael Mann
Senior Director, Digital Health & Contact Center
- Role
- Senior Director, Digital Health & Contact Center at Kaleida Health
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Michael Mann
A global, service-oriented leader who puts the customer at the forefront to drive businessresults. Experienced in building, training and leading empowered, results-driven digitaloperations and customer care teams for highly complex products and services. Highdegree of problem solving ability with a closed loop mindset; driving process, productand support changes to delight customers and increase efficiency.
Experience
Senior Director, Digital Health & Contact Center
Apr 2025 — Present
Education
Shanghai Jiao Tong University
MBA
2012 — 2014
KEDGE Business School
Master of Business Administration, MBA
2012 — 2014
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