Michael MacKley
NOC Technician at Crown Castle
- Role
- Noc Technician at Crown Castle
- Location
- Manchester, NH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Michael MacKley
I\'m a passionate advocate for my customers, whether they are external or internal…
Experience
Noc Technician
Mar 2019 — Present · Manchester, NH, US
Education
University of Massachusetts Lowell
Information Technology
2012 — 2016
Skills
- Mpls
- Broadband
- Cross-Functional Team Leadership
- Fiber Optics
- Networking
- Training
- Customer Satisfaction
- Cabling
- Call Centers
- Ip
- Telecommunications
- Account Management
- Troubleshooting
- Vendor Management
- Contact Centers
- Team Leadership
- Telephony
- Project Management
- Process Improvement
- Provisioning
- Ethernet
- T1
- Team Building
- Management
- Leadership
- Technical Support
- Wireless Networking
- Voip
- Routers
- Customer Experience
- Call Center
- Wireless
- Customer Retention
- Customer Service
- Tcp/Ip
- Docsis
- Avaya
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