Michael Mack

About Michael Mack

I help Enterprise Leaders modernize connectivity and IT without disruption.As a Global Enterprise Account Executive in Comcast Business Managed Solutions, I specialize in complex, multi‑stakeholder deals across expansion markets. My focus: delivering reliable, customer‑centered outcomes that reduce risk, improve experience, and strengthen operational resilience.I’m at my best when stakes are high and downtime isn’t an option.What I Do• Lead enterprise cycles with CEO/CFO/CTO alignment on risk, ROI, and strategy• Design managed solutions (DIA, SD‑WAN/SASE, voice/UCaaS, cybersecurity overlays)• Navigate expansion markets with creative build‑vs‑buy and partner strategies• Drive clean handoffs and flawless execution with engineering and PMOHow I Work• Empathy as a differentiator: I listen deeply, decode the real problem, and match solutions to operational constraints• Execution discipline: Predictable communication, honest timelines, and proactive ownership• Cross‑functional orchestration: Engineering, PMO, partners, and customer teams aligned from discovery → deliveryOutcomes That Matter• Reduce operational risk and downtime• Strengthen security posture and network reliability• Improve customer and employee experience• Accelerate time‑to‑value for critical IT upgradesMissionBe the trusted advisor enterprise leaders rely on to modernize infrastructure with confidence making Comcast Business synonymous with reliability, innovation, and customer success.

Experience

1. Global Enterprise Account Executive Iii - Managed Solutions

   Comcast Business

   Nov 2024 — Present

   I\'m all about carving out new territories and driving the sales of Comcast Business\'s top-notch products and solutions in fresh markets. I focus on acquiring and managing large, multi-location commercial customers through both direct and partner relationships. My role includes crafting and delivering engaging live presentations to prospective clients, building solid relationships with clients, and the communities we serve. With my extensive experience and knowledge in selling complex solutions, I also act as a go-to resource for colleagues and customers who are still getting their feet wet in these technologies. All while positioning the Comcast Business brand as a cornerstone of our community.

Education

• The University of Akron

  Business Administration and Management, General

  1997 — 1999