Michael Lynch
Kone - Strategic Accounts
- Role
- Strategic Account Manager at KONE
- Location
- Roseville, CA, US
- LinkedIn followers
- 500 followers
Experience
Strategic Account Manager
Jul 2014 — Present
Responsible for managing all sales and operations activities within a select group of National Accounts with a total annual sales volume between twenty and thirty million dollars. Specifically, responsible for working directly with National Account customers and partner with branch and operations management to drive quality, improve customer satisfaction and achieve profit expectations within these strategic accounts. Provide proactive analysis of operational issues and drive prompt, effective problem resolution. Develop Tendered Repair, Modernization sales and New Construction activities which align with KONE goals. Through effective management, help grow national accounts business.
Education
Santa Clara University
BS, Business, Management, Marketing, and Related Support Services
1992 — 1996
Golden Gate University
Master of Science - MS, Information Technology
Skills
- Contract Negotiation
- Operations Management
- Process Improvement
- Customer Service
- Sales
- P&L
- Team Building
- Management
- Team Leadership
- Customer Satisfaction
- Sales Management
- Account Management
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