Michael Losey

Regional Client Success Manager @CATALIS

Naples, FL, US
MOBILE NUMBERS
+17•••••••22

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WORK HISTORY

May 2019 — Present

Regional Client Success Manager @CATALIS

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Client Success Manager - Central Region USA My role is building relationships and being a trusted advisor to our enterprise accounts from onboarding through the entire life of the account. This includes managing renewals, delivering business reviews, achieving and maintaining excellent customer satisfaction, and ensuring my customers are realizing maximum ROI from our online and SaaS products. I achieve success by building strong and multithreaded relationships within my customer organizations. My passion is guiding my customers to succeed by achieving their goals.

EDUCATION

N/A

Academy of Healthcare Management

Professional Certification, Academy for Healthcare Management, (PAHM®) Designation

N/A

Grand Valley State University

Bachelor of Science (B.S.), Health Communication

N/A

Villanova University

Master Certificate, Project Management

SKILLS

CrmProject PlanningMobile DevicesManagementProduct ManagementProgram ManagementClient ServicesSalesEnterprise SoftwareCustomer SupportProduct MarketingCustomer Relationship Management (Crm)AnalyticsCross-Functional Team LeadershipStrategic ThinkingEntertainmentAnalysisAccount ManagementStart-UpsDigital MediaContract NegotiationReportingProject ManagementTeam LeadershipOnline AdvertisingSalesforce.comBusiness DevelopmentReportingNew Business DevelopmentStrategic PartnershipsE-CommerceCustomer ServiceTeam ManagementStrategy

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