Michael Loney
- Role
- Director in Home Field Service Operations at Assurant
- Location
- Youngstown, OH, US
- LinkedIn followers
- 500 followers
About Michael Loney
Throughout my career I have delivered results, grown in title and scope, and have been…
Experience
Director in Home Field Service Operations
Sep 2022 — Present
This position defines the U.S. Service Provider Network strategy as well as recruitment, management and network optimization supporting a portfolio of in-home services across multiple product lines and business units nationwide. Ensuring national service coverage while delivering KPI’s consistent with successful service delivery to include Cost per Claim, Turn-around-Time, First Time Response, Rework, CSAT, etc. Other responsibilities include developing a Service Network solutions for emerging products and regions as necessary.
Skills
- Coaching
- Sales Operations
- B2b
- Personal Development
- Customer Retention
- Driving Results
- Wireless Technologies
- Sales
- Sales Enablement
- Sales Management
- Salesforce.com
- Customer Experience
- Retail
- Solution Selling
- Leadership
- Telecommunications
- Wireless
- Marketing
- Management
- Sales Process
- Direct Sales
- Selling
- Personnel Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.