Michael Little

About Michael Little

Experienced Army officer with a demonstrated history of success in coaching, training, and time and project management. Skilled in expert customer service, leadership, logistics, team building, troubleshooting, networking, and Microsoft applications and operating systems. Strong military and protective services professional with a Master\'s degree focused in Cybersecurity from University of Maryland University College.

Experience

1. Senior Systems Administrator

   American Electronics, Inc. (Amelex)

   Nov 2023 — Present · Saint Inigoes, MD, US

   Act as the Subject Matter Expert (SME) and serve as a technical resource to manage a 100 user networkincluding servers, switches, and user machines. Maintain hardware and software systems, to include patching and troubleshooting connectivity or access challenges; support IA data calls; review system logs for potential issues requiring resolution; provide customer support for supported systems; perform user account management functions; maintain configuration control and configuration processes for adding / modifying systems; support IA activities to include system patching, POA & M review and mitigation, and (re)accreditation efforts. Responsible for assisting and making recommendations on the design, implementation, and management of configuration changes to the network.• Modify existing continuity of operations plan to include mitigation steps, estimated time of repair,estimated cost of repair, and recommendations based on industry standards and personal experience• Evaluate existing servers to determine which servers are compliant with cyber security standards andbest practices• Suggest and implement improved policies and procedures that would allow systems to be compliant with cyber security best practices• Determine potential bottlenecks within the server and network infrastructure and proposerecommendations to alleviate these bottlenecks• Propose recommendations on updating the layout of the server room to include power requirements and rack space for servers and switches for future growth as well as address safety concerns• Train and mentor junior systems administrators on information technology best practices as well assystems administration tasks

Education

• Cedar Crest College

  Bachelor of Science - BS, Computer Information Systems

  2008 — 2010

• Lehigh Carbon Community College

  Computer Science

  1992 — 1996

• University of Maryland Global Campus

  Master of Science - MS, Cybersecurity

  2012 — 2014

• Commonwealth University-Lock Haven

  Computer Science

  1997 — 1998

• Ivy Tech Community College

  Cybersecurity Workforce Certification Training (CWCT) Program - Digital Forensics

  2025

Skills

• Security+
• Time Management
• Planning
• Technical Support
• Mentoring
• Coordinating Tasks
• Leadership
• Training
• Computer Repair
• Team Leadership
• Teamwork
• Windows System Administration
• Project Management
• Network Administration
• Networking
• Team Building
• Management
• Public Speaking
• Cisco Certified Network Associate Routing and Switching Trained
• Operational Planning
• Manufacturing
• Communication
• System Administration
• Microsoft Office
• Active Directory
• Windows Server
• Customer Service
• Windows
• Military
• Cisco Certified Entry Networking Technician (Ccent) Trained
• Ibm Certified
• Computer Hardware
• Microsoft Exchange
• Microsoft Certified
• Troubleshooting