Michael Leszczynski
Information Technology Help Desk Support @Hycloud Computing
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WORK HISTORY
Information Technology Help Desk Support @Hycloud Computing
US
Working with three companies providing level 1 IT support to all users- Providing first level of contact support for Software and Hardware Issues- Working with openVPN, Eastman Portal, HelpDesk, and rustDesk.
EDUCATION
Sheridan College
Bacheelor's of Computer Science, Cloud Computing
Sheridan College
Software Development and Network Enginneering Co-op, Computer Science
ABOUT MICHAEL LESZCZYNSKI
As a graduate of Sheridan College\'s Software Development and Network Engineering program and a current Bachelor of Computer Science (Cloud Computing Specialization) student exhibiting strong communication, problem solving and organization skills, with a proven ability to work independently as well as within a team environment. Professional Skills- Web Development (HTML/CSS, JavaScript, PHP, SQL, React,)- Object Oriented Programming (Java, C, C#, C++)- Windows Application Troubleshooting (Word, PowerPoint, Teams, SharePoint, Exchange, Active Directory)- Cloud-based Enterprise Solutions (Entra ID, Azure Portal, M365 Admin, Exchange, Intune)- Networking Understanding (DNS, DHCP, Switches, Firewalls, Access Points) Accomplishments- Solid understanding of web and software development (Enterprise Java Development Course)- Knowledge of Server Architecture (Database Design and Implementation Course)- Developed a Full Stack Application that allows students to take tests created by teachers through an admin portal with an AI Model Generating the questions based on provided course material (React, Java+Springboot, SpringAI, MariaDB)- Configured and Setup Network Switch for onsite office space. Configuring DNS, DHCP, VLAN’s, Port Security, STP, etc.
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