Michael L.
Vice President of Operations and Product Strategy
- Role
- Vice President Operations at Dessange Group North America
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Michael L.
At Salon Services, my role as Director of Sales and Business Development encompasses strategizing towards ambitious targets, like our $50 million yearly goal, and mentoring a robust team that includes 4 Regional Managers and 50 Sales Consultants. Our collective efforts have propelled the expansion of our footprint into 11 states, notably breaking into the California market.My proficiency in utilizing AI-powered CRM tools has not only enhanced cross-team communication but also elevated customer engagement by predicting purchasing patterns and recommending products. Alongside my team, we\'ve fostered an environment that thrives on innovation, customer satisfaction, and strategic growth, continually seeking opportunities to drive Salon Services forward in the competitive beauty industry landscape.
Experience
Vice President Operations
Sep 2025 — Present
Strategic Planning: Develop and execute operational strategies aligned with the company\'s overall business goals. Process Optimization: Analyze and improve operational processes to enhance productivity and reduce costs. Team Leadership: Manage and guide teams of managers and supervisors across various departments. Supply Chain & Logistics: Oversee production, inventory, distribution, and logistics to ensure efficient delivery and cost-effective shipping. Financial Oversight: Manage budgets and implement strategies to improve the return on investment (ROI)
Education
Community College of Rhode Island
Associate's degree, Business Administration and Management, General
1999 — 2001
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