Michael Kovalchin
- Role
- Provide a Ride at Provide A Ride
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Michael Kovalchin
I have a very diverse call center management operations background, managing technology…
Experience
Provide a Ride
Present
Skills
- Process Improvement
- Management
- Team Building
- Microsoft Excel
- Sales Management
- Customer Relationship Management (Crm)
- Call Centers
- Business Development
- Operations Management
- Call Center
- Team Leadership
- Integrated Marketing
- Customer Service Management
- Forecasting
- Business Process Improvement
- Performance Management
- Crm
- Program Management
- Leadership
- Vendor Management
- Account Management
- Employee Benefits
- Change Management
- Strategy
- Telecommunications
- Analysis
- Training
- Customer Satisfaction
- Teamwork
- Banking
- Team Management
- Cross-Functional Team Leadership
- Contact Centers
- Customer Experience
- Customer Service
- Project Management
- Recruiting
- Staff Development
- Business Analysis
- Coaching
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