Michael Kern
Chicago sports | Award-winning AI products | Marquee DTC
- Role
- Director, Dtc & Digital Products at Marquee Sports Network
- Location
- Lake Forest, IL, US
- LinkedIn followers
- 500 followers
About Michael Kern
From Finance -> AI Product -> DTC, with leadership roles in the US, UK, & …
Experience
Director, Dtc & Digital Products
Nov 2024 — Present · Chicago, IL, US
Led overhaul of Marquee\'s web, mobile, and CTV platforms, boosting NPS +51 YoY, MAUs (130K,+136% YoY), and in-app engagement (1.4B mins,+85% YoY). Procedural rigor and evidence-based experimentation improved fan ease-of-use (+33%), stream satisfaction (+26%) and reduced customer tickets (-35%).
Education
University of Washington
Master's
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