Michael Keir
Sdm @Telefónica Tech
Milton Keynes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Sdm @Telefónica Tech
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Looking forward to the new challenge within Telefonica
EDUCATION
1989 — 1994
Morpeth secondary
GCSE
SKILLS
Managed ServicesTelephonyChange Control BoardService Delivery OptimizationIncident ManagementTelecommunicationsPre-SalesFrame RelayService-Level Agreements (Sla)Contract ManagementProject DeliveryPmpService DeliveryCustomer ServiceTeam LeadershipVendor ManagementManagementService Improvement PlansCall CentersIpFoundation CertifiedTeam ManagementCloud ComputingProcess ImprovementVoipData CenterProblem SolvingVoice Over Ip (Voip)IT Service ManagementAccount ManagementCustomer RelationsOutsourcingChange ManagementPeople ManagementUnified CommunicationsSlaCustomer SatisfactionService Delivery ManagementSwitchesV3 Foundation
ABOUT MICHAEL KEIR
SDM at Advanced365
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