Michael Kaiser

Experience

1. Hvac Technical Specialist

   Ferguson

   Mar 2014 — Present

   Interface with marketing, technical service, engineering and training departments to become familiar with product changes, new products, application opportunities, training programs and impart this information to appropriate field personnel. Identify and recommend required training.~ Improve salesmen’s training skills by providing professional guidance and support at customer/contractor training meetings. Hold train the trainer meetings with sales reps prior to new product meetings with contractors.~ Continuing education, Master HVACR CE Sponsor #39, Instructor Develop and conduct product/service seminars for contractors, utilities, agents, engineers and field personnel.~ Produce and execute NATE training seminars, Provider Number Improve technical capabilities of salesmen, technical specialists and trainees by providing supervision on problem jobs and identifying individual training requirements.~ Communicate with management through a monthly report.~ Assist in product liability investigations, depositions and trials.~ Act as technical expert at local regional and national trade shows.

Skills

• Pricing
• Negotiation
• Troubleshooting
• Product Development
• Hvac
• Inventory Management
• Account Management
• Air Conditioning
• Management
• Team Building
• Boilers
• Purchasing
• Sales Management
• Sales
• Plumbing
• Business Development
• Heating
• Sales Operations
• Pricing Strategy
• Customer Service
• Training
• Testing
• New Business Development
• Marketing
• Engineering
• Contract Negotiation