Michael K. Jones
Project Manager at UPS
- Role
- Sales Technology and Innovation Manager at UPS
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Michael K. Jones
A passionate and hands-on project manager with a strong background in application deployment, implementation and day-to-day user management. An accomplished leader with experience managing teams as well as working with business, sales and IT to improve the user experiences, quality of data and business processes. Key strengths include effective planning, cross-functional communication, team building and experience interfacing with senior leadership.
Experience
Sales Technology and Innovation Manager
Nov 2015 — Present
Owner of Seismic application used by Sales and Solutions users globally. Subject matter expert for Knowledge Management and Sales Enablement Portal Coordinates with Corporate Communications, Legal, Brand Management, and Marketing to create process metrics and architecture documentation for the Sales Enablement strategy and tool. Manages Sales Enablement Content supervisors.Owner of Salesforce development and support for global implementation of Salesforce Sprint coordinator for Salesforce enhancements, maintenance items and production defects Salesforce development using Agile and Scrum methodologies Successful implementation of in-app guidance platform for 8,500+ Salesforce users Development of case management implementations for Salesforce Sales and Service Clouds Analysis of business practices and work streams to improve user experiences Management of Salesforce support teams for development, training and production environments
Education
University of Phoenix
Master of Business Administration, Project Management
2013 — 2015
Emory University
Bachelor's degree, Computer Science
1996 — 2000
Skills
- Project Management
- Industrial Engineering
- Ltl
- Ups Systems
- Strategic Planning
- Logistics Management
- Operations Management
- Dispatching
- Process Improvement
- Cross-Functional Team Leadership
- Forecasting
- Supply Chain Management
- Microsoft Office
- Transportation
- Shipping
- Project Planning
- Supply Chain
- Team Building
- Management
- Powerpoint
- Training
- Logistics
- Transportation Management
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