Michael K. Drummer
Leader / US Public Sector Operations at Cisco
- Role
- Fiction Writer at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
Experience
Fiction Writer
Dec 2021 — Present
Dark Matter Syndrome is a heart-pounding, supernatural thriller. This recently published novel is currently available in digital, print and audiobook formats. Find it at the following online retailers: Amazon, Apple IBooks & ITUNES, Audible.com, BarnesandNoble.com, and Kobo Books.
Education
Northwestern University - Kellogg School of Management
Certificate, Executive Education
Shenandoah University
Business Administration
2004 — 2006
Virginia Commonwealth University
Administrations of Justice, Law Enforcement
RRCJA Criminal Justice Academy
Law Enforcement Certification, Police Academy
Skills
- Salesforce.com
- Integration
- Managed Services
- Business Process
- Business Development
- Disaster Recovery
- Product Management
- Quality Assurance
- Mpls
- Ip
- Customer Relationship Management (Crm)
- Vendor Management
- Internet Protocol (Ip)
- Security
- Routing
- Network Design
- Strategic Partnerships
- Training
- Leadership
- Crm
- Escalation
- Mobile Devices
- Cross-Functional Team Leadership
- Troubleshooting
- Channel Partners
- Account Management
- Project Management
- Collaboration Tools
- Team Leadership
- Professional Services
- Strategy
- Change Management
- Saas
- Telepresence
- Customer Service
- Management
- Telecommunications
- Program Management
- Business Process Improvement
- Process Improvement
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