Michael Jugler

Senior Director @Cleveland Clinic

Cleveland, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2008 — Present

Senior Director @Cleveland Clinic

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Cleveland/Akron, OH, US

Senior Director - Endocrine Medicine Department & Dermatology Department - Medical Specialty InstituteDepartment Administrator for Endocrine Medicine and Endocrine Surgery 2019Department Manager for the Centers for Neurological Restoration and Sleep Disorders 20••••19- Responsible for supporting strategic goals- Support front desk operations and medical secretary operations- Create and implement process improvements- Report operational results to department chairmans and administrators

EDUCATION

2008 — 2011

Cuyahoga Community College

Business Management

1992 — 1993

Marietta College

Accounting

2011 — 2014

Cleveland State University

Bachelor of Business Administration, Business Management

1988 — 1992

La Salle High School

High School

SKILLS

Quality AssuranceBusiness AnalysisMentoringBusiness ManagementRecruitingInsuranceWordProgram ManagementChange ManagementForecastingContinuous ImprovementComplianceTeam ManagementCustomer ServiceNegotiationSchedulingMicrosoft OfficeBudgetingCustomer SatisfactionCall CentersCross-Functional Team LeadershipProcess ImprovementPowerpointMicrosoft ExcelVendor ManagementProblem SolvingCall CenterOperations ManagementSupervisory SkillsCoachingCustomer RelationsAccessTeam BuildingExcelPerformance ManagementBusiness StrategyTroubleshootingTeam LeadershipSoftware DocumentationProject Management

ABOUT MICHAEL JUGLER

As a Senior Director, I lead with a strategic mindset and a commitment to operational…

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Michael Jugler — Senior Director at Cleveland Clinic in Cleveland, OH, US | Unifers