Malone

About Malone

I’m a National Account Manager with 4+ years of experience managing and expanding complex enterprise customer relationships through consultative, value-based selling.In my current role, I focus on customer expansion, upsell, renewals, and long-term account strategy while building strong executive and C-level relationships. My work involves navigating multi-stakeholder environments, aligning solutions to evolving business needs, and driving sustained growth within existing customers.I’m most effective in customer base sales motions with longer deal cycles, where account planning, cross-functional collaboration, and trust-based selling are critical to success. I enjoy partnering closely with internal teams to deliver outcomes that create lasting value for customers and the business.

Experience

1. National Account Manager (Enterprise Accounts)

   Allied Universal Compliance And Investigations

   Jun 2024 — Present · Raleigh, NC, US

   Own and expand large, complex enterprise customer accounts, driving upsell, renewals, and long-term account growth through consultative sellingLead account planning and expansion strategy across named customers, navigating multi-stakeholder environments and evolving business needsBuild and maintain C-level and executive relationships, partnering cross-functionally to deliver tailored solutions and sustain long-term partnerships

Education

• The University of Alabama

  Bachelor of Business Administration - BBA, Marketing

  2015 — 2019

• The University of Alabama

  Master of Science - MS, Sports Business Management

  2019 — 2021

• Ravenscroft School

  High School Diploma

  2011 — 2015

Skills

• Customer Service
• Research
• Microsoft Excel
• Microsoft Office
• Problem Solving
• Organization Skills
• Management
• Teamwork
• Leadership
• Time Management
• Public Speaking
• Microsoft Powerpoint
• Microsoft Word
• Sports
• Critical Thinking