Michael Jensen

Customer Success at Darktrace

Role
Senior Customer Success Manager at Darktrace
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michael Jensen

I’m a Customer Success professional at Darktrace with experience managing multimillion-dollar portfolios and driving customer growth through renewals, upsells, and workflow optimization. Former UC Berkeley student-athlete who thrives on collaboration, leadership, and continuous improvement.

Experience

  1. Senior Customer Success Manager

    Darktrace

    Aug 2025 — Present

Education

  • University of California, Berkeley

    Bachelor of Science, ISF (Sociology, science, technology)

    2016 — 2020

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Michael Jensen — Senior Customer Success Manager at Darktrace in Charlotte, NC, US | Unifers