Michael J. Choate

Senior Shipping Logistics Consultant @Auctane

Austin, TX, US

Lead cross-functional collaboration and enterprise client engagement to drive revenue growth, operational efficiency, and the successful deployment of logistics and shipping solutions across industries including apparel consumer products, and health and wellness.• Develop and execute strategic account plans while mentoring internal teams to ensure alignment and adoption of logistics technology platforms.• Partner with merchants to identify inefficiencies, optimize shipping workflows, and upsell high-impact features that expand platform usage and reduce costs.• Manage multimillion-dollar accounts, including the successful implementation of a WMS and USPS integration for EVO, resulting in measurable cost savings.• Achieved 150%+ revenue growth in key accounts by aligning business needs with targeted upselling and cross-selling initiatives.• Conduct QBRs to review performance metrics, address service gaps, and reinforce strategic alignment with client goals.• Build trusted relationships with executive stakeholders across operations, finance, and leadership to drive adoption and long-term success.• Oversee end-to-end onboarding and implementation processes to improve user experience, product utilization, and client retention.• Use data-driven insights to identify trends, recommend high-margin features, and increase customer lifetime value.• Collaborate closely with product and engineering teams to deliver scalable, client-centric enhancements.• Honored with 2024 President’s Club (189% of goal) and 2022 Top New Senior Executive (140% of quota).

Western Oregon University

Bachelor of Science - BS