Michael Huelster

About Michael Huelster

I currently work as an Operations Area Manager at Amazon. Blending leadership with strategic communication, I manage and engage with over 150 hourly associates processing an average of units daily. I assess attendance and volume forecasts to make effective staffing decisions and hit cost goals. Passionate about driving efficiency in high-volume environments through data-driven decision-making and effective communication. My work in supply chain management has sharpened my understanding of economic systems and global trade dynamics. I graduated from Rowan University with a Master\'s Degree in Strategic Communication | Bachelor\'s Degree in Advertising and a minor in Psychology & Strategic Communication.

Experience

1. Operations Area Manager

   Amazon

   Jul 2024 — Present

   Manage and coach a team of 89 Amazon associates and 3 Process Assistants-Develop performance targets to ensure on-time deliveries, processing units daily -Ensure associates followed safety guidelines and made daily specified rates for the Outbound Pack Department-Demonstrate real-time problem-solving skills in a dynamic, fast-paced work environment-Assess attendance and volume forecasts to make effective staffing decisions and hit cost goals-Promoted two Tier 1 associates to Tier 3 Process Assistants

Education

• Ocean Township High School

  High School Diploma

• Rowan University

  Bachelor's degree, Advertising

  2023

• Rowan University

  Master of Arts - MA, Strategic Communication