Michael Hotta

About Michael Hotta

Experienced Operations Manager with a demonstrated history of experience in the non-profit sector.

Experience

1. Operations Manager

   Delivering Innovation In Supportive Housing Dish

   Jan 2019 — Present

   Supervises team consisting of Administrative Assistant and annual MVS Volunteer.• Manages the Central Office, including developing and implementing standardized office procedures, purchases and maintains appropriate levels of office supplies and equipment. Involved in any major changes to DISH Central Office, such as office renovations or relocations.• Oversees Tenant/employee surveys administration and compilation. Leads bi-annual site audit.• Provides administrative and project support to weekly DISH Operations Team and DISH Advisory Board meetings, coordinating agenda, taking notes, tracking follow up etc.• Leads management of IT consultant that provides all IT services to DISH.• Leads Community Advisory Board. Scheduling meetings, setting agenda, leading meetings, providing administrative support• Helps develop and implement standard operating procedures in a variety of areas for 8 residential hotels including financial management, occupancy, & tracking/reporting of outcomes, tenant communication.• Oversees and coordinates a broad range of human resource activities, including processing new hire paperwork; managing recruitment; handling employee status changes in coordination with Directors, managers and Tides; managing the TB requirement for staff, updating job descriptions; filing HR paperwork such as written warnings.• Leads annual and midyear performance review process, including calendaring, e-filing, tracking, updating of forms, coaching supervisors, and ensuring documents get to Tides HR.• Leads publication of regular newsletter and other staff communication vehicles.• Coordinates and helps develop staff training calendar, staff trainings and organizational events such as annual staff picnic and party.• Develops and implements employee recognition and reward systems in consultation with the Directors. Consistently and effectively implements all Tides and DISH operating and human resource policies and procedures.

Education

• California Resource Recovery Association

  Certification in Sustainable Resource Management

  2012 — 2012

• UC Berkeley

  Bachelor of Arts (BA)

  2007 — 2011

• Art Center at Night

  Design 360

  2013 — 2013