Michael Hollenbeck
Enterprise Fraud Manager @Independent Financial
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WORK HISTORY
Enterprise Fraud Manager @Independent Financial
McKinney, TX, US
Developed a structured fraud detection and prevention program based on COSO’s five Risk Management Principles. Restructured (Centralized) and managed the Fraud Risk Management Program creating and enhancing policies and procedures to create efficiencies and structured growth for the bank. Enhanced fraud identification and reporting to accurately reflect fraud loss and identify high risk fraud channels. Created an Insider Abuse Program to identify and monitor for internal fraud and misconduct. Developed centralized reporting for fraud from multiple business units Lead, train, mentor Fraud Investigation staff Improve internal controls processes, effectiveness and identify cost savings opportunities Develop and conduct Enterprise Fraud Risk Assessment Implemented recovery process resulting in over $550k in recoveries within 4 months Mentor/Leader withing IF College Intern Program
EDUCATION
University of La Verne
Bachelor of Science (BS), Business Adminstration
Brandman University, Part of the Chapman University System
Master’s Degree, Organizational Leadership
ABOUT MICHAEL HOLLENBECK
As an Enterprise Fraud Manager at Independent Financial, I lead the development and implementation of a structured fraud detection and prevention program based on COSO’s five risk management principles. I have over 22 years of experience in financial crimes, AML, and compliance, with a background in law enforcement and a certification as a Fraud Examiner (CFE). My mission is to protect the bank and its customers from fraud losses and risks, by creating and enhancing policies and procedures, centralizing reporting for fraud from multiple business units, improving internal controls and processes, and leveraging Robotic Process Automation (RPA) and other software tools. I also train, mentor, and supervise a team of fraud investigators, and conduct enterprise fraud risk assessments. I am proficient at working with individuals from diverse cultural and socioeconomic backgrounds, and I am passionate about finding innovative and effective solutions to combat fraud.
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