Michael Hoeft
IT Supervisor of End User Technology at Les Schwab
- Role
- IT Supervisor of End User Technology at Les Schwab
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
About Michael Hoeft
Experienced customer success and services manager with a demonstrated history of…
Experience
IT Supervisor of End User Technology
Jul 2016 — Present · Bend, OR, US
Manage a team responsible for designing, developing, and implementing end-user technologies across 500+ stores and employees.• Oversee an IT environment of endpoints, utilizing Unified Endpoint Management and SaaS solutions including: o Endpoint management: Microsoft Intune, Jamf o Cloud applications: Google Workspace, BetterCloud o Peripheral support: GCP, Azure, AWS, Amazon Workspaces o Additional tools: Sophos, SOTI, Microsoft Apps for 365, Screen Connect• Lead goal setting, performance evaluations, and individual development plans.
Education
Florida State University
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Duke University - The Fuqua School of Business
MBA, Business
2001 — 2003
Skills
- Customer Satisfaction
- Project Management
- Agile Methodologies
- Management
- Software Project Management
- Customer Support
- Project Status Reporting
- Solution Architecture
- Requirements Analysis
- Cloud Computing
- Pre-Sales
- Business Analysis
- Unix
- Software Development
- IT Strategy
- Strategy
- Enterprise Software
- Enterprise Architecture
- Saas
- Cross-Functional Team Leadership
- Customer Engagement
- Integration
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