Michael Hawk
Account Executive @Affinitiv
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WORK HISTORY
Account Executive @Affinitiv
Chicago, IL, US
Provide clients with exceptional service by developing and executing life cycle management campaigns to achieve better outcomes. Apply an understanding of customer objectives, automotive consumer behaviors, lifecycle marketing, and advanced analytics to develop targeted 1:1 campaigns. Develop and manage customer relationships and co-author client road maps and account plans. 100% customer retention 4 out of the 5 quarters after I started. Continue to maintain a 92% retention rate. Company target is 80%. Recognized in The Friday Five three times. This is shoutout program to recognize the passion, talent, and hard work of individuals across the company. Exceeded expectations on first performance review. Contributed to shaping the adaptation of SalesForce. Account reviews every 45 days. Develop new business relationships within my book of business. Upsell/Cross-sell through needs analysis. Launch marketing campaigns based on recommended best practices. Assisted with training of 2 new teammates.
EDUCATION
Columbia College Chicago
BA in Liberal Arts and Sciences
ABOUT MICHAEL HAWK
A top-performing Sales & Account Executive credited with successfully managing and growing dependable sales pipelines. Strong expertise in closing with a history of opening new business opportunities while exceeding sales goals through product knowledge, application, and active communication. Highly accomplished in consultative selling and process improvements designed to build and maintain commercial relationships.
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