Michael Halligan
Pricing and Reporting Lead @ Sika Box US INC
- Role
- Client Success Manager at Myriad Systems
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Halligan
With over 13 years of experience in providing premium customer service and support for data products and solutions, I am a Senior Specialist DataScope Client Onboarding at LSEG (London Stock Exchange Group), where I managed the onboarding process for new clients subscribing to the DataScope suite of products. I ensured that the orderable/billable packages and content permissions match customer requirements, and that the product implementation process is smooth and timely. I have a proven track record of developing and maintaining strong relationships with key enterprise and small business clients, providing them with a thorough understanding of their workflows, infrastructure reliance, mitigation during disruptions, and product/content dependencies. I also have extensive experience in leading and mentoring global specialist teams, overseeing team training, customer success activities, and regional escalation points. Specialties: Account Management, Client Onboarding, Client Retention, Customer Service, Corporate Actions, Driving Revenue Growth, Fixed Income Pricing, Leadership, Reference Data, Relationship Building, Teamwork, Time Management, Voice of the Customer.
Experience
Client Success Manager
Jan 2026 — Present · White Plains, NY, US
Education
Barnfield College
Business Studies Degree
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