Michael Haberlein
Chief Information Officer | Senior Salesforce Developer | 4x Salesforce Certified | 2x Trailhead Ranger
- Role
- Chief Information Officer at Forcemedic Design
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Michael Haberlein
Actively certified Salesforce Administrator, Platform App Builder, and Sales Cloud Consultant with unique Salesforce Lightning Experience development experience. Background includes successfully developing for and deploying eighteen (18) indepednent Salesforce solutions in business, healthcare, and higher education industries. Technical business analyst with talent for identifying and isolating challenges; leveraging technical expertise to analyze key metrics, identify risks, and develop best-practice strategies. Consistently recognized for capacity to engage key stakeholders and generate strategic recommendations to achieve maximum results.Highlights of Expertise: Salesforce Administrator | Salesforce Developer | Salesforce Lightning | Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Marketing Cloud | Salesforce Community Cloud | Project Management | Strategic Analytics | Operations Management | Regulatory Compliance Technical Proficiencies :Salesforce Classic Edition | Salesforce Lightning Platform | Salesforce Sales Cloud | Salesforce Service Cloud | Pardot | Drawloop | JIRA | Microsoft Office Suite | Microsoft Visual Basic | Microsoft SharePoint | Citrix Workplace Suite | Lexis Nexus | Windows; All Versions | Mac OS; All Versions | Linux
Experience
Chief Information Officer
Jan 2023 — Present · MI, US
As the Chief Information Officer at ForceMedic Design I lead a talented team of six in a specialized Salesforce consultancy, focusing on delivering strategic solutions and innovations across the Education, Healthcare, and Business sectors. With a decade of Salesforce experience and five key certifications, I leverage advanced technology to enhance our services, ensuring we meet and exceed client expectations.My role encompasses strategic IT planning and implementation to align with business goals, leading digital transformation projects to optimize processes and increase efficiency, fostering a culture of continuous improvement and innovation, ensuring robust cybersecurity measures, and managing partnerships to enhance our service offerings.I am committed to mentoring my team, promoting professional growth, and creating scalable, sustainable solutions that push the boundaries of what Salesforce platforms can achieve. My goal as CIO is to lead ForceMedic Design to new heights of technological achievement and ensure our solutions consistently deliver real, measurable value to our clients.
Education
Grand Valley State University
Bachelor of Arts (B.A.) - Health Comm., Health/Health Care Administration/Management
Skills
- Outlook
- Event Planning
- Analysis
- Social Networking
- Healthcare
- Marketing Communications
- Telephone Skills
- Training
- Customer Satisfaction
- New Business Development
- Leadership
- Access
- Teamwork
- Banking
- Customer Service
- Public Speaking
- Public Relations
- Marketing Strategy
- Microsoft Excel
- Powerpoint
- Process Improvement
- Time Management
- Interviews
- Negotiation
- Crm
- Windows
- Marketing
- Account Management
- Insurance
- Communication
- Microsoft Word
- Blogging
- Team Leadership
- Strategic Planning
- Research
- Sales Management
- Editing
- Finance
- Writing
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