Michael H.
Operations Director @Advanced Insurance Consultants Aic
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WORK HISTORY
Operations Director @Advanced Insurance Consultants Aic
Hemel Hempstead, GB
Overseeing a busy commercial broker office & team of 14 staff whilst maintaining my own £1m+ GWP book of business.Developing insurer / broker relationsNegotiating and securing new commercial combined, liability, motor fleet, motor trade, commercial/residential property, marine cargo/trades, professional indemnity plus many other commercial and personal lines insurance products.Handling new enquiries in accordance with FCA Regulations & StandardsPitching insurance risks with specialist insurance companies and agreeing terms Tracking new business enquiries & renewals, monitoring and maintaining conversion ratesAssist in training & development of sales teamProcessing policies onto the system, handling and dealing with client/insurer mail.
EDUCATION
Barnet College
NVQ Business Studies & I.T.
ABOUT MICHAEL H.
I\'m an outgoing, confident communicator with a natural ability to build good rapport with clients that develop into very strong working relationships. I\'m a highly self motivated individual who works very well within a team environment as well as independently. My 25 years of working in customer interactive roles has helped me develop excellent negotiation and mediation skills. My most recent successes have been personally building & still managing all aspects of a commercial broker book over the past 10 years from scratch to a healthy £1m GWP along with taking on the role of Operations Director and currently overseeing & managing a team of 14 staff and £6m GWP overall. I enjoy and relish getting stuck into a new challenge and I am a very determined individual who won\'t stop until the goal is achieved, I\'m a very strong believer that you get out what you put in and life is what you make it.
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