Michael Gruendel
U.S. ServiceNow Alliance Director @ KPMG | GTM | Growth & Strategy | Executive MBA
- Role
- U s Alliance Director, Servicenow at KPMG US
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Michael Gruendel
I\'ve built international commercial operations across both sides of the Atlantic —…
Experience
U s Alliance Director, Servicenow
May 2024 — Present · Dallas, TX, US
Doubled alliance offerings in the first year, introducing innovative solutions in trusted AI, risk & cyber security, ServiceNow modernization, and industry solutions.• Integrated AI-driven sales enablement tools such as Copilot, NotebookLM, and Agentspace to empower sales leaders with real-time data insights, improve forecasting accuracy, and drive strategic decision-making across the alliance ecosystem.• Launched KPMG’s first global ServiceNow GTM SharePoint hub, establishing a centralized knowledge repository that enhanced global collaboration, accelerated go-to-market readiness, and increased visibility into key sales and marketing assets.• Exceeded sales AI enablement KPIs by 55%, delivering measurable business value through enhanced productivity.• Standardized the development of ServiceNow solution offerings, creating repeatable templates and workflows that improved cross-functional collaboration between sales, marketing, and product teams, while reducing time-to-market for new offerings.• Led alliance operations by tracking and analyzing key performance metrics—including pipeline growth, campaign effectiveness, and partner engagement within Salesforce.• Led and mentored a team of four sales associates, providing coaching, guidance, and performance feedback to elevate alliance execution capabilities and foster a high-performing team culture.
Education
Georgetown University McDonough School of Business
American Government and Politics (United States)
Mannheim Business School
Executive Master of Business Administration
ESSEC Asia-Pacific
Business Deals in Asia
DePaul University
Bachelor of Science in Commerce, Marketing
2002 — 2006
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