Michael Gridley
Command Center Director of Operations at Gillmore Security
- Role
- Command Center Director of Operations at Gillmore Security Systems, Inc
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Experience
Command Center Director of Operations
Gillmore Security Systems, Inc
Apr 2012 — Present · Cleveland, OH, US
Gillmore Security is in the business of making families and businesses safe everyday. By focusing on superior customer service, honesty and integrity, Gillmore Security has separated itself from the competition. Committed to protecting Northeast Ohio, Gillmore Security forms trusted relationship with every customer they have.Mr. Gridley came to Gillmore Security in April 2012 with 25 years experience in the security industry. Gillmore Security operates their own in-house state of the art Dispatch Command Center where all their alarms report to. Mr. Gridley is responsible for all the dispatchers and the daily operations of this UL certified facility. They are proud to be a certified \"Five Diamond\" Monitoring Center member with The Monitoring Association (formerly CSAA), an internationally-recognized non-profit trade association that represents professional monitoring companies. The Monitoring Association is legally entitled to represent its members before regulatory agencies and Congress on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry.Gillmore Security provides unparalleled service, cutting edge technology, and local monitoring to give you confidence while protecting your family, home or business.
Education
Lakeland Community College
Associate of Applied Business Degree, Marketing & Sales
1984 — 1986
Skills
- Project Management
- Accounts Payable
- Aquisition Management
- Auditing
- Hiring
- Communication Skills
- Data Conversion
- Physical Security
- Access Control
- Security
- Account Management
- Data Analysis
- Burglar Alarm
- Interviewing
- Life Safety
- Purchasing
- Video Analytics
- Customer Satisfaction
- Team Building
- Management
- Executive Leadership
- Strategic Planning
- Operations Management
- Fire Alarm
- Customer Service
- Data Entry
- Communication
- Organizational Leadership
- Remote User Support
- Office Management
- New Hire Orientations
- Accounting
- Budgets
- Remote Troubleshooting
- Troubleshooting
- Programming
- Security Audits
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