Michael Graeme Traquair
Director, Product Design at Rocket Mortgage
- Role
- Director, Product Design at Rocket
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Michael Graeme Traquair
Michael is a process-driven design director with a passion for creating human-centered digital products, built with empathy and integrity. With over 16 years of experience in the design field, he specializes in translating complex information into clear and impactful solutions across diverse platforms. As a collaborative and strategic leader, Michael excels at guiding multi-disciplinary teams to deliver digital products that stand out with distinction and character.Portfolio:
Experience
Director, Product Design
Jan 2025 — Present · US
As Director of Product Design overseeing the Loan Origination Team, I focused on elevating operational excellence and driving innovation across Rocket Mortgage. I implemented process improvements to enhance collaboration and transparency, championed design as a strategic asset, and nurtured a culture of continuous improvement by mentoring designers and empowering leaders. By formalizing design tracking, intake, and ownership, I improved clarity and alignment among stakeholders, driving better workflow and morale. I initiated AI-driven projects to boost efficiency and partnered closely with product and engineering to strengthen quality assurance and deliver high-impact solutions. Key achievements include leading efforts that significantly increased digital purchase closings and verified approval conversions, overhauling the verified approval experience, pioneering digital signature capabilities, and reimagining communications and document uploads for a seamless, digital-first client journey. These initiatives positioned our team as a catalyst for operational excellence and long-term innovation.
Education
Robert Gordon University
Bachelor's Degree, Graphic Design
2009 — 2014
North East Scotland College
HND, Television Operations and Productions
2004 — 2006
North East Scotland College
HND, Visual Communications
2007 — 2009
Skills
- Visual Communication
- Bespoke Website Design
- Graphic Design
- Branding & Identity
- Art Direction
- Brand Development
- Cross-Functional Team Leadership
- Illustration
- Idea Person
- Social Media Marketing
- Adobe Creative Suite
- Typography
- Advertising
- Logo Design
- Creative Direction
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