Michael Ginn
Software Implementation and Training Analyst
- Role
- Software Implementation and Training Analyst at Cost-Os, Llc
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Michael Ginn
Experienced cloud and reporting engineer with a strong background in SQL-driven analytics, enterprise reporting, and AWS-hosted application delivery. Skilled in SQL, Jaspersoft report development and integration, and building data visualizations that support operational decision-making. Hands-on experience managing multiple environments and troubleshooting Java-based application launch parameters and runtime behavior. Proven ability to design, maintain, and harden cloud infrastructure for virtual desktop and application streaming solutions, including Amazon WorkSpaces and Amazon AppStream 2.0, with work spanning image lifecycle management, fleet and stack administration, SAML SSO integration, session automation, centralized logging, and Systems Manager based operations. Knowledgeable in quality and system governance tooling (MasterControl at a sub-admin level) and comfortable working across technical and stakeholder teams to deliver reliable, scalable platforms.
Experience
Software Implementation and Training Analyst
Sep 2023 — Present · Memphis, TN, US
Implement Cost-OS estimating software for clients and train personnel on estimation workflows. Build SQL/Java queries for data management and reporting utilizing Jaspersoft Reports. Manage and maintain AWS architecture for client-hosted cloud delivery solutions using Amazon WorkSpaces and Amazon AppStream 2.0, including image management, SAML SSO, session automation, centralized logging, and troubleshooting of performance and authentication issues. This also included networking monitoring and security standards associated with FIPS Compliance.
Education
East Mississippi Community College
Associate of Arts - AA, Liberal Arts and Sciences, General Studies and Humanities
2014 — 2016
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